Support
If something is not working, or you have a question about Put Where, email us, and we will get back to you.
Support emailsupport@putwhere.appCommon questions
Does Put Where work without an internet connection?
Most of the app works offline: browsing, editing and local keyword search all work without a connection. An internet connection is needed for AI photo recognition, AI-assisted search and keyword generation, and for iCloud sync or shared libraries.
Where is my data stored?
Photos, notes and location history live on your device. If you turn on iCloud sync, they are also stored in your own iCloud and stay in sync across your devices. A shared library is shared with the members you invite through iCloud.
Is Put Where available on Android?
The Android app is still in development. Its features will differ from the iOS app, and we will introduce them when it launches.